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I was in need of a return flight from Berlin to New York. I’m 6’3’’, a fact I mention only to state that legroom is awesome here. I eventually managed to flag down a crew member passing through the cabin (from another cabin), who quickly fetched the missing drink. I did suggest VIRGIN move those bulkhead seats a few inches closer to wall and people can rest feet on wall… AND other rows get an inch more room each!… especially as the footrest is only a few inches high, and they no longer a wedge ….. AND BRING BACK THE WEDGE! Look for a “D” next to the dish to signify the new, slightly healthier menu options. CARD HIGHLIGHTS: Delta Sky Club and Centurion lounge access, up to $200 annual airline fee credit and up to $200 in Uber credits annually. I’ve had some fantastic economy flights on the likes Singapore Airlines, and with, say, an exit-row economy seat with a good crew, there’s not a big difference between Singapore economy and Virgin premium. This post contains references to products from one or more of our advertisers. About 90 minutes into the flight, the main lunch tray was served. Virgin charges reasonable prices for award tickets — especially during the off-peak season. Could we have some pictures of Food/Drink without Stock photos or promotional images from the airlines website? PE deals link at the end doesn’t take you anywhere, buddy. Even though the server responded OK, it is possible the submission was not processed. Virgin Atlantic has a great reputation in the premium-economy market, and there was plenty to like about the experience. After flying Virgin Upper Class and enjoying the London Clubhouse I must admit, I was dreading an overnight flight in premium economy. Virgin Atlantic has retrofitted the first of four Airbus A330-200s which joined the fleet from Air Berlin mid way through the year.The retrofit includes the installation of the airline’s famous Premium cabin, along with brand new Upper Class Suites and a refreshed look for Economy. Be sure to use these facilities whenever you can, and if you happen to hold Delta Gold or above, or Virgin Gold, you can also use Upper Class check in for even faster service. The food also tasted excellent — especially the desserts. I liked the purple, though it did make the cabin feel dark even at midday. On our most recent trip to London, Sharon and I decided that we would save some miles and book tickets in Virgin Atlantic’s Premium (Economy) cabin for the flights. Lumbar support was very good and after requesting an additional pillow for my lower back, I’d say it was really comfortable, especially for the money. I just flew PREMIUM ECONOMY flight 154 2 Oct 2019 from JFK to LHR. His adventures take him all over the globe, often spanning over 200,000 miles a year and his travel exploits are regularly... The last row in the cabin doesn’t recline into anyone, which allows you to recline immediately after take off without disturbing any meal flow. If it's the former then it appears all P/E seats have a window, if the latter then it appears 21A & 21 K do not have a window. great… so whats on the menu?? There was also an unwrapped pillow and cheap over-ear headphones that turned out such appalling sound that I quickly swapped them for my own. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. You could almost earn all the points required for two round-trip tickets in Premium just by applying for The Platinum Card® from American Express, which is currently offering a welcome bonus of 75,000 points after you spend $5,000 on purchases within the first six months of card membership. There is a TINY space on the single armrest for glasses for drinks: awful. The seats looked exactly as I’d hoped: wide and plush with decent legroom. Note: review scores above are based against the best possible experiences in Premium Economy versus all other airlines. If you’re anything like me, box sets, Hollywood classics and wide variety, like the Great British Bake Off are what people love to tuck into on flights and there just wasn’t really anything along those lines. While I was surprised not to receive a menu, I was very surprised when I was handed this: It looked like it had been dropped from a great height — everything on it was a mess. I hunted around the seat and seat pocket but couldn’t find a menu anywhere. There is a TINY space to store things,… but nothing really fits in there and you have to bother your seat companion to move their arm so you can lift your tiny storage cover! Premium economy is the new economy, and for a day flight particularly, this is more than enough. Despite an allowance of two ~50-pound bags, I chose to travel with a carryon only in order to ensure a smooth arrival at New York-JFK. I did appreciate that on this relatively new seat the adjustable headrests folded up and stayed up. Upon boarding, a crew member passed through the cabin with a tray of orange juice, water and prosecco. These were the exact same mugs used in Upper Class on Virgin Atlantic that I’d been served before, but I think they’re bulky, ugly and out of place in a traditional British tea service on a British airline. ... Virgin Atlantic Premium economy A330 - Air Travel Forum. I flew premium economy with Virgin from Hong Kong to Heathrow in May and had the best experience. i work in the travel industry and have only recently started flying virgin: i have experienced american and BA, the latter of which have some very tired aircrafts and seating… and the former having converted their main cabin extra small cabin of 4 rows into premium economy, taking away another perk for us frequent flyers or for people who could pay more to get better eceonomy seating and more legroom and a small quiet private cabin /. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. View our latest valuations here. 5X Membership Rewards® Points on prepaid hotels booked on amextravel.com. Service was mostly fine and similar to the service I received in Upper Class on Virgin Atlantic. Visually, at least, they were definitely a step above standard economy. WHEN SOMETHING IS NOT RIGHT WITH some OTHER AIRLINES they try and make it right… Flying for first time on Virgin PE LHR to JFK and looking at middle seats for the three of us - wife and 14 year old daughter in Row 25. A little over an hour after takeoff, lunch was served, beginning with a round of drinks and pretzels from the drinks cart. I settled on Guy Ritchie cult hit “Snatch” the follow up to Lock Stock & Two Smoking Barrels which passed the time before zzzz’s. It’s the best kept secret in premium economy if you’re looking for rest. A British Airways 787 Dreamliner and A Virgin Atlantic 787 Dreamliner. Receive complimentary benefits through American Express Travel with an average total value of $550 with Fine Hotels & Resorts® program at over 1,100 properties. Without too much hassle I was able to plug in and unwind, only knocking my audio feed out of socket once or twice. As someone who struggles to sleep sitting up for more than 20 minutes at a time, I didn’t find the seat much more comfortable than a standard economy seat to sleep in, other than my knees not touching the back of the seat in front. This review is a bit deeper than just this one flight though. But given the flight operated during the day, it was certainly a comfortable seat to sit in. Perfect!!! This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Learn More{{/message}}, {{#message}}{{{message}}}{{/message}}{{^message}}It appears your submission was successful. If you want the best in flight entertainment, try to avoid Virgin A340 aircraft, which are a bit older and sluggish. {{#message}}{{{message}}}{{/message}}{{^message}}Your submission failed. Virgin Atlantic and Delta have joined forces at Heathrow Terminal 3 as two of the dominant carriers in the terminal, and their joint check-in area is impressive. Required fields are marked *. The BEST Premium Economy Seats + Experiences... Virgin Atlantic award chart (U.S.-centric), Kauai's New 'Resort Bubbles' Reboot Island Travel, British Airways Launches 'Buy Before You Fly' Food With Tom Kerridge, Hot Deal: £1270 Business Class London To Seychelles With Qatar Airways, Don't Worry Y'all, 2022 Already Has A Nudist Cruise Scheduled, Korean Air Impressively Delays Points Devaluations To 2023. For this particular flight there was quite a queue for economy, but premium check in took no more than 10 minutes from queueing to boarding pass. Enrollment required. REALLY???? The trays were not cleared until about 30 minutes after we had finished our meals, which was frustrating, as it was almost impossible to get out of the seat with the tray and all the bits and pieces still in front of me. After some searching, I found a sub-$1000 round-trip Virgin Atlantic premium economy fare from London Heathrow to Newark. This would have hugely improved the presentation of the meal. ), AMENITY KIT is a joke: the customer service on the phone were indifferent, even when i said i did not get what i had expected, and that the website has publicity of the nice food and china, and comfortable seats…. The area quickly filled up before boarding was called, around 30 minutes before the scheduled departure time. Virgin Atlantic unveils brand new interiors for its A330-200 fleet with business class, premium and economy all getting eye-catching makeovers I’ve never waited more than five minutes to pass security, and my travel day was no exception. First Virgin Atlantic came out with some fantastic premium cabin fares for travel between London and New York and then Amex came out with an offer of $200 off a $1,000 spend with Delta…..and it doesn’t really get better than that. If drinks are what you’re more interested in, I find Virgin Premium Economy to be great fun in that regard. Answer 1 of 11: Quick question, does anyone know what seats on A330 in PE do not have a window ? Messy food presentation, service gaps, limited recline and frustrating IFE touchscreen. Check out Premium Economy deals with Virgin Atlantic here. Please view our advertising policy page for more information. At the same time, if you haven’t flown premium economy before and are expecting it to be a substantially better than economy, this wasn’t, though it was still very much an economy product and there was a huge gap between this and Upper Class. Visually, at least, they were definitely a step above standard economy. a bit more incline, a few more inches, and dreadful food and amenity kit…. With 38 inches of legroom, I definitely had room to stretch out (I’m 6 feet tall), but there was no chance of slipping past my seatmate to the aisle. It was rated first for premium economy in the Skytrax World Airline Awards in 2019. WAS IT A JOKE: the food came on a tray… with china…. Virgin Atlantic was one Delta partner I was dying to try out. The scrolling feature barely worked, and when it did would shoot through the options far too quickly. After about five minutes of waiting, I pressed the call button to follow up — it was ignored. this time i was disappointed. Please contact the developer of this form processor to improve this message. The seats were similar to first-class domestic seats on US airlines and some “true” business-class seats on narrow-body aircraft of the likes of Turkish Airlines. Though the IFE screen appeared modern, large and crisp, it was almost impossible to use as a touchscreen. Flight Review: Virgin Atlantic Premium Economy JFK-LHR on an A330. As with every other No1 Lounge I have visited in London, this was crowded, loud and chaotic. If anybody can help that would be great :-) Flights Vacation Rentals Restaurants Things to do Post. The gate was a fair walk from both security and the lounge. When I asked, the Stewardess told me economy passengers got a box (no tray) … with the same sandwich!! Virgin Atlantic Fleet Airbus A330-200 configuration. Earn 75,000 Membership Rewards® Points after you spend $5,000 on purchases on your new Card in your first 6 months of Card Membership. These are Virgin Atlantic aircraft, operated by our own pilots and world class cabin crew. 10 hour flight… well at least i wont have too high expectations, and i hope it will be delightful! Pilot announcements were difficult to hear and understand because of a significant amount of static in the speakers. If you’re booking round-trip Premium tickets far enough in advance, you can expect to pay about $1,100 to $1,500, though if you’re booking close-in, or a one-way ticket, you can pay much more. Meals were served with a smile and patience as they repeated food options to passengers in the absence of a menu. Virgin Atlantic A330-200 seat map, seating chart, upper class, premium eco, economy class, cabin interior. Waiting on my seat when I boarded was a wrapped blanket of an unusual shape — there was space for a head cut out at the top so it could be worn like a giant bib. Terms apply to the offers listed on this page. the attitude of the stewards was either indifference, or embarrasment: they said the FOOD is NEW (or lack of…) , and the PLANE is new, and the AMENITY KIT is new (or lack of…) and they would pass on comments.. The only options (given to me verbally, not on a wine list) were “red” or “white.”. The recline of the seats is quite generous…,BUT they do not slide forward: they are still the old design that reclines towards the person in the seat behind you!… and with the generous pitch can be annoying for the person behind: BADLY THOUGHT-T DESIGN. There was Wi-Fi available on the flight. The A330-300 joined the Virgin Atlantic family in April 2011. The PE link at the end takes you nowhere.A dead end. Today it operates a stylish premium economy cabin, branded as Premium, on all its aircraft. The sparkling wine before take off is nice, and on this occasion I was offered a top up. As if the blanket is going to stay in place. Considering the cost of the revenue tickets, I received excellent value using miles, even with paying the surcharges. In recline mode I could fully stretch out, sneaking my feet under the seat in front of me without issue. i sat next to a lady who had mobility issues: she too was upset there was no wedge offered as foot support for the bulkhead seats: she had gotten one on her outbound flight too and was expecting that on this flight too. Terminal 3 was busy, as expected, on this Sunday morning, with various US departures all morning. Virgin have become a budget airline! There were a few slips in the service flow, though: As they collected the last bits of trash from the lunch service, I asked for a drink refill. The flight was oversold, so there was little to no chance of getting an empty seat next to me in the Premium cabin. Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel. Virgin Atlantic has unveiled the first of four refurbished A330-200 aircraft featuring the carrier’s Premium seating and a revamped Upper Class offering. Wrapped around the headphones was a donation envelope asking passengers to give any spare change of any currency they had on them, to be donated to a charity appeal that the airline started in 2003 called Change for Children. Aircraft G-VLUV, an 8-year-old Airbus A330, was the bird designated to fly me to New York. Get up to $100 in statement credits annually for purchases at Saks Fifth Avenue on your Platinum Card®. Hot tip: the first row of Virgin premium Economy isn’t often the best row. I caught a glimpse of my plane at my gate as I walked through the terminal. Although the A350 is Virgin’s newest and most modern addition to the fleet, it might actually have the worst Premium cabin of its aircraft for two main reasons. There was a long line for economy check-in but none at all for Premium, and I was quickly helped by the check-in agent. Stay tuned for a full review of that lounge, but since lounge access isn’t included with a Premium ticket, I didn’t factor it in to the score in this section. and even says: Although my aircraft (and therefore the seat) was not that old, the seat pocket was both scuffed and dirty, making it look older than it was. The server responded with {{status_text}} (code {{status_code}}). Seat map of the Airbus A330-300 (333) This version of Airbus A330-300 may transport 266 passengers in three classes: upper class, premium economy and economy. A flight attendant told me I could have beef lasagna, pumpkin risotto or chicken teriyaki. In fact, revenue fares for my flight were over $2,600 round-trip. apologies for its length but i wanted to get my comments out to the world! Really???? This site does not include all credit card companies or all available credit card offers. I avoid it at all costs, especially on short overnight flights but having sampled Donal Skeehan’s new dishes, I think this is a huge improvement. Most annoying. Your email address will not be published. In the seat pocket was the standard safety card, inflight magazine, duty-free catalog and motion-sickness bags. Worth It? There were plenty of ground staff available as I entered the terminal, and they cheerfully asked which carrier and class I was traveling and pointed me in the right direction. There are touches that are definitely a step up from a standard economy experience: The cabin is smaller, the seats wider, with more legroom, and a drink on boarding was definitely a premium touch. Flying west across the Atlantic to the East Coast of the US is a quick and easy daytime flight, so there wasn’t a need for a lie-flat bed or an enclosed suite. NOTHING ELSE. i just flew UNITED new york to vancouver roundtrip (business) and they immediately did ON THE SPOT compensation for issues i had on that flight: monetary vouchers, and miles…. Flight Report of Virgin Atlantic A330-300 Premium Economy from Washington Dulles to London Heathrow. *Bonus value is an estimated value calculated by TPG and not the card issuer. I ate, watched half a movie, and then slept.. And slept and slept and slept… All the way back to Heathrow. VIRGIN economy delight is i guess like main cabin extra but with some additional seat pitch/recline as well as legroom… but no separate cabin. This was a good experience. Inbox. this was a 350 and i was looking forward to another good flight in premium on virgin (despite hicuups on other fllights, virgin was still high on my favorites got ptrmium). Virgin Atlantic A330-300 premium economy 30 Sep 2014 by Jenny Southan BACKGROUND Virgin Atlantic operates a daily seasonal summer route to Chicago from London Heathrow until October 25. I know from experience that some airlines have menus already at the seats before boarding, even in economy, while others hand them out during the boarding process or after takeoff. Halfway through the flight, the crew passed through the cabin for a drinks run. Though there was some recline in the seat, I was still sitting mostly upright. Airbus A330-300 operated by Virgin Atlantic is used during the flights to East and West Africa, India, the Middle East and to the US East Cost. It would have taken a crew member all of five seconds to straighten the items on the tray, take off the plastic lids and hand it to me facing the right direction. Earn 10x points on eligible purchases on your new Card at U.S. Gas Stations and U.S. Supermarkets, on up to $15,000 in combined purchases, during your first 6 months of Card Membership. Premium Economy enjoys its own dedicated check in area, which can be huge if you’re in a rush. Everyone else must play nice, but not you, last row geniuses. she was short and her feet did not stretch to be able to rest on the wall… and she was worried her feet would swell. The Upper Class wing is quite different to BA’s First Wing and both have their own advantages. Horrible seats, Uncomfortable, narrow (apparently ,only 17 inches?) Ten minutes after that, I tried again and was ignored. Great review though…at 6’4’’ these things matter! This site does not include all credit card companies or all available credit card offers. © 2021 THE POINTS GUY, LLC. There were 33 different movies, and having watched the recent Academy Awards but not having had time to see any of the nominated movies, I was pleased to see several of the nominees. I’ve received menus in normal economy class on leading carriers like Singapore Airlines and Qatar Airways, so I was expecting one in premium economy on Virgin Atlantic. ALL RIGHTS RESERVED. A seat count hasn’t yet been revealed, but hopefully these planes also feature Virgin Atlantic’s new Upper Class seats. Starting January 1, 2021, earn 5X points on up to $500,000 on these purchases per calendar year. and a knife and fork! Find our best fares on your next flights to the US and beyond, with a fantastic choice of food, drinks, award winning entertainment and onboard WiFi. Best of all, while I don’t have a huge sweet tooth, the macaron and eclair were spectacular, some of the best desserts I have ever had, on the ground or in the air. Top picks: 27A, 27K or row 21. the VIRGIN staff in the air were condescending possibly from embarrasment? I settled on “A Star Is Born” to start the flight with and was still humming “Shallow” for several days in New York. Virgin Atlantic Airways | Flying Club - Virgin A330 300 Premium Economy Row 25 questions - Searched without finding answer. Who knows? As part of the preparation for TPG UK‘s launch, I had to do a fair amount of traveling between my home in London and TPG’s headquarters in New York. It failed to connect when I first attempted (two hours into the flight) but when it did, it worked fast enough to upload images for an hour. The seat pocket turned out to be the perfect size for my 13-inch MacBook Pro, as was the foldout tray table. I arrived in Europe 9 days earlier via SWISS’ solid business class throne seat. One thing I’d love to see: better pillows and bigger, more duvet style blankets. Immigration was quick, and I was out the door into an Uber and on my way to Manhattan quickly. Around 90 minutes before landing, afternoon tea was served, again from the trolley. The navigation map worked great throughout the flight. FOR DINNER! Virgin have removed the socks without publicising this: I was barefoot in sandals and a very condescending stewardess offers Me a blanket to wrap my feet in and asked if she should wrap my feet for me! The older Virgin Atlantic seats on my return journey didn’t have this strength, though. I waited until final passengers were on board and then made my way, and was still able to store a full sized carry on roller bag directly above my seat. I travelled to san Francisco from Heathrow with Virgin Atlantic, worst thing I ever did, no power on board, no inflight entertainment and when I complained, the staff said “we have more important things to worry about”, shockingly bad rude staff, one member of staff swore because she was fed up, she did later apologise and said she was fed up. Virgin’s has an entirely separate entrance to the main terminal where you … and that’s it…. After takeoff, crew retrieved footrest cushions from overhead lockers for those sitting in the bulkhead seats, as these seats didn’t have foldable footrests in front of them. And stewardess had the audacity to say ah but you got served on China with real knife and fork!!! My first post here…. I was surprised not to be provided with a menu at all. Flight Review: Virgin Atlantic Premium Economy – Airbus A330 – VS6 Miami to London Heathrow December 16, 2018 rewardingtrips Leave a Comment Today I’d like to share my experience of trying out Virgin Atlantic’s Premium Economy product for the first time. The seats looked exactly as I’d hoped: wide and plush with decent legroom. Virgin Atlantic A350: Best Seats In Upper Class, Premium And Economy. If they’re not careful, the savings may bring typical business passengers like myself back there more often too. Enjoy complimentary access to the Global Lounge Collection, the only credit card airport lounge access program that includes proprietary lounge locations around the world. Virgin Atlantic’s A330-300s have seven rows of Premium, mostly in a 2-3-2 configuration. My assignment was to fly Premium (the name of its premium-economy product) to and from NYC — I picked one of the newer planes in the fleet for one direction and an older jet in the other in order to compare the two. it has been cathartic … and I do hope virgin will do something to make premium better on the 350s. The cutlery was so cold I had to let it thaw before I could hold it. "I believe all the A330's are now in a 3 class configuration." I’m the wrong person to ask about airplane food. Virgin Atlantic becomes the first UK airline to order the A330-900neo, strengthening partnership with Airbus and Rolls Royce; By 2024, the fuel efficiency of Virgin Atlantic’s fleet will have improved by 32 per cent and the average aircraft age will halve to just 5.3 years Sign in. Virgin Atlantic’s A330-300s have seven rows of Premium, mostly in a 2-3-2 configuration. We landed around 15 minutes late, following a missed approach due to poor visibility. People want to sleep… Not be woken up to a Mediocre cheese (yes again cheese) omelette (yes… Eggs again) (or full english breakfast with egg! with possibility to take this further: they proactively show they care about the passengers. I have it on good word that this is something Virgin is actively working on and can’t wait to see where they go with their in flight. Now row 25 is right in front of bulkhead and has limited Boarding began with families and those needing extra time to board, followed by Upper Class and status passengers, followed by Premium passengers. Alerts. Virgin Atlantic says that their A330-900neos will feature all three cabins — Upper Class, premium economy, and economy. I managed around 4 hours of quality sleep on each of my overnight flights and arrived without feeling like I’d been kicked in the ass on a rather long day flight. The scrolling feature barely worked, and when it did would shoot through the options far too quickly. I went for the teriyaki chicken. I napped for around an hour midflight. Delicious food, solid inflight Wi-Fi and drinks on boarding. The new airbus 350 has the worst premium economy I have experienced in a long time.The seats are barely wider than old economy.There is a SHARED middle armrest: ONE OF THE PLUS POINTS of premium economy was always to have a wide armrest enough for separate armrest space for each person. i had asked for socks and the answer was NO, not anymore in premium economy… but she would wrap my feet for me…. Many premium economy passengers enjoy the priority boarding and getting on early, but that’s not quite my advice. I liked the purple, though it did make the cabin feel dark even at midday. FOOD: i too am not a huge fan of airline food, but i have eaten well before on virgin so i did not buy anything at the airport… BIG MISTAKE!!! I would like to subscribe to The Points Guy newsletters and special email promotions. The chicken was really moist and the perfect temperature, although the rice could have used more of the delicious teriyaki sauce and more than a single leaf of bok choy. As boarding passes and passports had already been scanned prior to each passenger entering the gate area, boarding was quite a quick process. NO CHOICES AT ALL: “would you like a sandwich?” The -200 offers a newer generation seat used by Singapore Air, while Virgin has its own comfy seat on the rest of its planes like the 787, A330 and A340. I wouldn’t have thought to add peas to the side salad, but it tasted great and fresh. My premium-economy ticket came with many benefits, but not fast-track security access at Heathrow. The economy seats are uncomfortable shell type, but worse, are at 30” pitch. 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